TERMS & CONDITIONS
BOOKING AND PAYMENTS:
To block our dates, photographers, videographers and other services, 50% of the total amount and traveling charges (if any) to be paid in advance. Without this, your booking is not guaranteed. We follow a strict "first come first serve" policy. Rest of the amount to be paid prior the 1st day of the shoot preferably two days in advance. We accept cash, cheque and online transfer. Please contact us for details.
PHOTO ALBUM PRINT:
The price does not include photo album printing (if not mentioned in the package/quotation) as we are not sure about number of photos, pages and album cover you choose. We want to give you full liberty to choose your own pics and album types. We are tied up with India’s top photo album printing company. We have an amazing variety of paper types and album covers to choose from. You can now view your albums on mobile app where in you can share with your family and friends. Please contact us for more details.
Event has to be started/ended as discussed prior the booking. Any extra hours of shoot which is over and above what is specified in the package/quotation will be charged as a Contingency fee. Contingency fee will be nominal and decided based on the number of extra hours worked. This fee also to be paid on the day of event.
Any natural but unforeseen occurrences that impacts the project such as weather conditions (heavy rain) for outdoor events, low light, client location that is not as described, crowd blocking the actual event, civil disturbance etc. may lack quality of service. We won’t be able to replicate the images/videos as per other photographers or images found on the internet, however all possible efforts will be made to capture on special requests. Client has to provide sufficient time to take images/videos like make-up shots, portfolio and so on.
IMAGES AND VIDEOS IN WEDDINGS:
Capturing each and every moment of Bride’s, Groom’s or Family members cannot be guaranteed. This can be due to various factors like: (a) Photographer may be busy capturing other special moments. (b) Photographer is not aware of client’s every family members or relatives. (c) Lighting conditions. (d) Space available. (e) Distraction due to other photographers (Not part of Pixbricks) and so on. It is not always possible to get images of everyone close to the family. If you wish to have them covered at your wedding, our conventional photographer is always available.
CANCELLATIONS AND POSTPONEMENTS:
Client is responsible for payment of all expenses incurred up to the time of cancellation of the assignment, plus 50 percent of Photographer's fee; however, if notice of cancellation is given less than two (2) business days before the shoot date, Client will be charged 100 percent fee. All cancellations must be in writing.
The photographers and the client hold equal rights on the photographs/video. We retain copyright to all the images and will use some of the images and video on our website, portfolio, exhibitions and competitions for promoting our work. This would give a first-hand impression of work to future clients like you. However, we will not be using it for any commercial purpose.
DISTURBANCE AT THE EVENT:
If you are looking for multiple photographers and videographers, we recommend to book within pixbricks as we have good rapport with our team members. If there are any other photographers/videographers (Not part of the Pixbricks team), they must be briefed to give primary preference to our team members and cooperate with us. As candid photography and cinematography concentrates on special moments, subjects and detailing, there are chances that our crew members will appear on other team’s camera frames and vice-versa. Any guests or family members behaves rudely, irritates or threatens any of the photographers during the event, the situation will be explained and this should be handled by the client with no issues. We believe in maintaining our profession clean and expect the same with the client. If there are any unavoidable circumstances, entire crew will leave the premises with no further photography. There will be no refund.
As we are based in Bangalore, any events/venue outside Bangalore, travel expense and accommodation to be taken care by the client for the entire crew. If there are any events happening late night and the next event is scheduled early morning, accommodation to be taken care by the client for the entire crew. This is applicable for Bangalore events also.
PHOTOS, VIDEOS AND ALBUM DELIVERY:
Photos and Videos will be delivered only after post processing and editing. 120-150 photos per event will be edited. This might take up to 5 to 7 weeks from last date of the event. We totally understand that you will be on toes with lots of excitement to have a look at the video and photos. We want to make sure we provide the best quality. Please bear with us. Data will be uploaded and shared online. If possible, photos and videos will be transferred to client’s hard disk/pendrive/laptop. All photos and videos to be downloaded by the client on their system and have multiple copies offline as a backup within two weeks from the date of data delivery. Please note: We will be deleting all photos and videos on our system once we have shared the data. There won’t be any backup copy with us. Raw images and footages will not be shared. If you need raw images and footages, there will be additional charges depending on number of events.
PHOTOS AND VIDEOS EDITING:
We will be choosing best photos and footages for editing. There won’t be any re-edits. If you have any particular background scores to be used for traditional and cinematic video, it has to be discussed and shared before the event. Please note: For cinematic video, as it is a wedding highlight, we concentrate on the best moments like emotions, subjects and detailing. Capturing each and every moment of Bride’s, Groom’s or Family members and guests cannot be guaranteed. However, every possible efforts will be made to cover most of the events by our traditional photographers/videographers.
If you have any other queries, please contact us at firstname.lastname@example.org